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postperfect journal
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1991 Body Milk

ceramide cocktail

259,00 zł

Terms of service

QUICK SUMMARY

We know that reading legal documents isn't exciting, so here's a quick overview of the most important information about shopping at POSTPERFECT BODYSKINCARE:

  • Who we are: POSTPERFECT BODYSKINCARE, a Polish company specializing in premium body care cosmetics

  • Contact us: hi@postperfectbody.com for any questions or concerns

  • Account: Creating an account makes shopping easier, but it's optional. You can delete it anytime

  • Orders: All product information and payment/delivery options are shown during checkout

  • Payment: Orders must be paid within 48 hours or they'll be automatically canceled

  • Delivery: Your body care products will arrive safely packaged and intact

  • Returns: 14-day return period for unopened products - we'll refund within 14 days of receiving returns

  • Complaints: We respond to all product or service complaints within 14 days

  • Privacy: Your personal data is processed according to our Privacy Policy

  • Full details: Complete terms and conditions are below

Questions? Contact us at hi@postperfectbody.com - we're here to help!

 

 

Table of Contents

  1. General Provisions

  2. Definitions

  3. Technical Requirements

  4. Store Usage Rules

  5. Account Service Agreement

  6. Sales Agreement

  7. Product Delivery

  8. Right of Withdrawal

  9. Product Complaints

  10. Digital Goods

  11. License Terms

  12. Digital Service Complaints

  13. Product Reviews

  14. Intellectual Property

  15. Personal Data Processing

  16. Dispute Resolution

  17. Service Modifications

  18. Terms Modifications

  19. Final Provisions

 

 

§ 1. General Provisions

  1. These Terms and Conditions (hereinafter: "Terms" or "Regulations") govern the use of the POSTPERFECT BODYSKINCARE online store located at https://www.postperfectbody.com (hereinafter: "Store").

  2. These Regulations constitute the terms referred to in Article 8 of the Act of 18 July 2002 on the provision of services by electronic means.

  3. The Store is owned and operated by POSTPERFECT BODYSKINCARE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, with registered office at UL. ZAJĘCZA 15, 00-351 WARSZAWA, entered in the Register of Entrepreneurs of the National Court Register under KRS number 0001153061, NIP: 7011244376 (hereinafter: "Seller" or "Company").

  4. Contact information:

    • Email: hi@postperfectbody.com

    • Returns address: Parkowa 19, 29-105 Oleszno, Poland

    • Registered office: UL. ZAJĘCZA 15, 00-351 WARSZAWA

  5. The Company specializes in:

    • Manufacturing and selling premium body care cosmetics

    • Providing digital content related to skincare and beauty

    • Offering customer account services for enhanced shopping experience

  6. In accordance with Regulation (EU) 2022/2065 (Digital Services Act), we have designated hi@postperfectbody.com as our contact point for communication with EU authorities and users regarding DSA matters.

  7. Product information displayed in the Store, including descriptions, ingredients, prices, and availability, constitutes an invitation to conclude a purchase agreement as per Article 71 of the Polish Civil Code.

  8. Before using the Store, Customers must read and accept these Terms and our Privacy Policy available at https://www.postperfectbody.com/privacy-policy.

§ 2. Definitions

Account - Personal panel in our system enabling users to manage orders, preferences, and personal data

Account Service - Digital service providing account creation and maintenance as defined in consumer rights legislation

Buyer - Consumer, Entrepreneur, or Entrepreneur with Consumer Rights who purchases or intends to purchase our products

Consumer - Natural person making purchases unrelated to business or professional activity

Customer - Any User or Buyer of our services

Digital Goods - Digital content such as skincare guides, e-books, e-gift cards, or beauty tutorials

Entrepreneur - Legal entity or individual conducting business activity

Entrepreneur with Consumer Rights - Natural person conducting business activity purchasing products not directly related to their professional activity

GDPR - General Data Protection Regulation (EU) 2016/679

Order - Customer's purchase offer submitted through our Store

Physical Goods - Body care cosmetics, skincare products, beauty accessories, and related items available in our Store

Privacy Policy - Document detailing our personal data processing practices

Product - Physical Goods or Digital Goods available in our Store

Review - Customer opinion about purchased products

Sales Agreement - Contract for Physical Goods purchase and delivery

Store - POSTPERFECT BODYSKINCARE online store at https://www.postperfectbody.com

User - Person who creates an account or uses our Account Service

Working Day - Monday through Friday, excluding Polish public holidays

§ 3. Technical Requirements

Minimum System Requirements:

  1. Internet connection with stable bandwidth

  2. Compatible device (computer, tablet, or smartphone)

  3. Modern web browser supporting:

    • JavaScript functionality

    • Cookies acceptance

    • SSL/HTTPS encryption

    • HTML5 capabilities

  4. Active email address for order confirmations and communications

Prohibited Activities:

  • Using viruses, malware, bots, or automated scripts

  • Attempting to breach our security systems

  • Disrupting Store functionality or other users' experience

  • Reverse engineering our website code

Security Measures:

We implement comprehensive security including:

  • SSL encryption for all data transmission

  • Password protection systems

  • Anti-virus and anti-malware software

  • Regular security audits and updates

Important: Despite our security measures, internet use involves inherent risks. We recommend using updated antivirus software and secure internet practices.

§ 4. Store Usage Rules

  1. Legal Compliance: All Store use must comply with applicable laws, these Terms, and good business practices.

  2. Prohibited Content: Users may not submit illegal, harmful, defamatory, or inappropriate content.

  3. Pricing: All prices are displayed in EUR (Euro) and include VAT and mandatory charges unless otherwise stated.

  4. Product Information: We provide accurate product descriptions, ingredients, usage instructions, and safety information for all body care cosmetics.

  5. Age Restrictions: Our products are intended for users aged 16 and above. Parental consent required for users under 18.

  6. Geographic Availability: We ship to Poland, EU countries, and selected international destinations.

  7. Account Benefits: While not required, creating an account provides:

    • Order history and tracking

    • Faster checkout process

    • Personalized product recommendations

    • Exclusive offers and early access to new products

§ 5. Account Service Agreement

Account Creation:

  1. Visit https://www.postperfectbody.com and click "Create Account"

  2. Provide required information:

    • Full name

    • Valid email address

    • Secure password

    • Age confirmation (16+ years)

  3. Accept these Terms and Privacy Policy

  4. Click "Create Account" to complete registration

Account Features:

  • Personal data management

  • Order history and tracking

  • Wishlist and favorites

  • Beauty profile for personalized recommendations

  • Subscription management

  • Address book for faster checkout

Optional Information:

You may add:

  • Phone number for delivery notifications

  • Shipping addresses

  • Birth date for birthday offers

  • Skin type and beauty preferences

  • Product review history

Account Access:

  • Immediate access upon successful registration

  • If access issues occur, contact hi@postperfectbody.com

  • We'll resolve access problems immediately upon notification

Account Termination:

You may terminate your account:

  • Anytime without reason by emailing hi@postperfectbody.com

  • 14-day withdrawal right from account creation date

  • We may terminate accounts for Terms violations with 7-day notice

  • Account blocking possible (max 30 days) for serious violations

Appeals: Disagreements with account actions can be appealed via hi@postperfectbody.com

§ 6. Sales Agreement

Ordering Process:

  1. Browse products and select desired body care items

  2. Add to cart and review your selections

  3. Proceed to checkout and enter:

    • Personal information (name, email, phone)

    • Billing address

    • Shipping address (if different)

    • Company details (for business purchases)

  4. Select shipping method:

    • Standard courier delivery

    • InPost parcel locker

    • Express delivery (available areas)

  5. Choose payment method:

    • Credit/debit card

    • PayU payment system

    • PayPal

    • Apple Pay / Google Pay

    • Bank transfer (B2B orders)

  6. Review order details including total cost and delivery time

  7. Accept Terms and Privacy Policy

  8. Click "Order with obligation to pay"

  9. Complete payment using selected method

Order Confirmation:

  • Immediate email confirmation upon order placement

  • Order acceptance confirmation sent within 24 hours

  • If order cannot be fulfilled, we'll notify you immediately and refund any payments

Payment Terms:

  • Consumer orders: Payment required within 48 hours

  • Business orders: Payment within 48 hours or as agreed

  • Unpaid orders automatically canceled after 7 days

  • Refunds processed immediately for canceled orders

Contract Formation:

Sales agreement forms when you receive our order acceptance confirmation email.

§ 7. Product Delivery

Shipping Locations:

  • Poland: Nationwide delivery available

  • European Union: All EU member states

  • International: Selected countries (contact us for availability)

Delivery Methods & Times:

  • Standard delivery: 2-5 working days within Poland

  • Express delivery: 1-2 working days (major cities)

  • InPost lockers: 1-3 working days, 24/7 pickup

  • EU delivery: 5-10 working days

  • International: 7-14 working days

Shipping Costs:

  • Free shipping: Orders over €50 within Poland

  • Standard rates: €4.99 within Poland, €9.99 EU

  • Express delivery: €9.99 (where available)

  • International: Calculated at checkout

Delivery Requirements:

  • Products shipped in protective, eco-friendly packaging

  • Signature required for valuable orders (>€100)

  • Customs duties applicable for non-EU shipments (customer responsibility)

  • Special handling for fragile or temperature-sensitive products

Delivery Issues:

  • Inspect packages upon delivery in presence of courier

  • Report damage immediately to courier and us at hi@postperfectbody.com

  • Missing items: Contact us within 48 hours

  • Delivery delays: We'll notify you and provide tracking updates

§ 8. Right of Withdrawal

This section applies to Consumers and Entrepreneurs with Consumer Rights only.

Withdrawal Right:

  • 14-day period from delivery date to withdraw from purchase

  • No reason required for withdrawal

  • Full refund including original shipping costs

  • Return shipping at customer expense (except for our errors)

Withdrawal Process:

  1. Email notification: Send withdrawal notice to hi@postperfectbody.com including:

    • Full name and contact details

    • Order number and date

    • Product details

    • Clear withdrawal statement

    • Return tracking number (when shipped)

  2. Return products within 14 days to: Parkowa 19, 29-105 Oleszno, Poland

  3. Package requirements:

    • Original packaging when possible

    • Completed withdrawal form (provided via email)

    • Products in original condition

Refund Process:

  • Refund timeline: Within 14 days of receiving returned products

  • Refund method: Same payment method used for purchase

  • No additional fees charged for refund processing

Product Condition:

  • You're liable for diminished value due to handling beyond what's necessary to establish product nature and functionality

  • Acceptable handling: Opening packaging, testing product consistency/scent (small amount)

  • Excessive use: Using significant product quantity, exposing to contamination

Withdrawal Exclusions:

Cannot withdraw from:

  • Sealed hygiene products opened after delivery

  • Custom/personalized products made to your specifications

  • Perishable products with short shelf life

  • Products mixed with other substances after opening

  • Digital content where you consented to immediate delivery

§ 9. Product Complaints

This section applies to Consumers and Entrepreneurs with Consumer Rights regarding product non-conformity.

Our Quality Guarantee:

All body care products must:

  • Match descriptions provided in Store

  • Meet quality standards for cosmetic products

  • Comply with EU cosmetic regulations

  • Have appropriate shelf life and proper labeling

  • Function as intended for skincare/body care use

Complaint Rights:

  • 2-year liability period from delivery date

  • Free remedies for non-conforming products

  • Choice of remedy: Repair, replacement, price reduction, or contract withdrawal

Filing Complaints:

  1. Contact us immediately at hi@postperfectbody.com

  2. Provide complaint details:

    • Order number and delivery date

    • Product details and batch numbers

    • Description of the non-conformity

    • Photos of product/packaging (if applicable)

    • Preferred remedy (repair/replacement)

Our Response Process:

  • 14-day response time from receiving complaint

  • Free collection of defective products

  • Remedy implementation within reasonable time

  • No inconvenience to you during remedy process

Available Remedies:

Primary Remedies:

  • Product replacement with conforming item

  • Product repair where applicable

  • We may choose alternative remedy if your preference is impossible or disproportionately costly

Secondary Remedies (when primary remedies fail):

  • Price reduction proportional to diminished value

  • Contract withdrawal with full refund

  • Available when:

    • Primary remedies impossible/excessively costly

    • We fail to remedy within reasonable time

    • Non-conformity persists after remedy attempt

    • Non-conformity is significant

    • Clear we cannot provide adequate remedy

Complaint Resolution:

  • Acknowledgment: Confirm complaint receipt and planned action

  • Investigation: Examine product and determine appropriate remedy

  • Implementation: Execute remedy at our expense

  • Completion: Confirm customer satisfaction

Important: You're not charged for normal use of products subsequently replaced.

§ 10. Digital Goods

Available Digital Products:

  • Skincare guides and beauty tutorials

  • E-gift cards for Store purchases

  • Exclusive content about body care routines

  • Product usage instructions and tips

  • Seasonal beauty guides and trends

Purchase Process:

  1. Select digital product and add to cart

  2. Provide required information (email mandatory)

  3. Choose payment method

  4. Accept Terms and Privacy Policy

  5. Important: Consent to immediate digital delivery (waives withdrawal right)

  6. Complete payment

  7. Receive digital content via email immediately

Delivery:

  • Immediate delivery to provided email address

  • Download links valid for specified period

  • Customer service available for download issues

  • No physical shipping required

Usage Rights:

  • Personal use only unless otherwise specified

  • No redistribution without our permission

  • Standard copyright terms apply

  • License terms detailed in § 11

No Withdrawal Right:

Once you consent to immediate delivery of digital goods, you waive your right to withdraw from the purchase as per EU consumer law.

§ 11. License Terms

Digital Content License:

Upon purchase of digital goods, we grant you a non-exclusive, personal license to use the content under these terms:

Permitted Uses:

  • Personal use for skincare and beauty purposes

  • Save to personal devices you own

  • View/read content for personal reference

  • Print copies for personal use only

  • Use information for personal beauty routines

Prohibited Uses:

  • Commercial redistribution or resale

  • Public sharing or making available to others

  • Modification or creation of derivative works

  • Reverse engineering of any software components

  • Sub-licensing to third parties

License Duration:

  • Indefinite personal use for purchased content

  • Termination only for serious license violations

  • Survival of license despite account termination for legitimately purchased content

Intellectual Property:

Violation of these license terms constitutes copyright infringement and may result in legal action.

§ 12. Digital Service Complaints

Applies to Consumers and Entrepreneurs with Consumer Rights for Account Service and Digital Goods issues.

Service Compliance:

Our digital services must:

  • Function as described in service specifications

  • Remain available during promised service periods

  • Meet quality standards for digital service provision

  • Provide advertised features and functionality

Complaint Process:

  1. Contact us at hi@postperfectbody.com with:

    • Service details and issue description

    • When problem occurred

    • Steps attempted to resolve

    • Requested remedy

Service Remedies:

  • Bring service into compliance at no charge

  • Reasonable timeline for remedy implementation

  • Alternative solutions if primary remedy impossible

Price Reduction or Withdrawal:

Available when:

  • Compliance impossible or excessively costly

  • We fail to remedy within reasonable time

  • Non-compliance persists after remedy attempts

  • Non-compliance significantly affects service use

  • Clear we cannot provide adequate remedy

Note: Price reduction not available for free Account Services.

§ 13. Product Reviews

Review System:

We encourage honest reviews to help other customers make informed decisions about our body care products.

Review Eligibility:

  • Verified purchases only - you must have bought and used the product

  • One review per product per customer

  • Account required for review submission

Review Guidelines:

Your reviews should:

  • Be honest and accurate based on your experience

  • Focus on product performance and results

  • Include relevant details about skin type, usage, results

  • Be helpful to other customers

  • Respect others and avoid offensive language

Prohibited Content:

Reviews cannot contain:

  • False information or misleading claims

  • Offensive language or personal attacks

  • Advertising for competing products

  • Irrelevant content unrelated to the product

  • Discriminatory content or hate speech

  • Personal information about yourself or others

  • Copyright violations or plagiarized content

Review Moderation:

  • Pre-publication review to ensure compliance

  • Post-publication monitoring for policy violations

  • Removal authority for non-compliant reviews

  • No guarantee of review publication

Review Reporting:

Anyone can report inappropriate reviews to hi@postperfectbody.com with:

  • Specific policy violation explanation

  • Exact review location (URL/product page)

  • Reporter contact information

  • Good faith statement about accuracy of report

Review Appeals:

  • 14-day response to reports and appeals

  • Fair consideration of all submissions

  • Clear explanations for our decisions

  • Appeal process for disputed decisions via hi@postperfectbody.com

License to Reviews:

By submitting reviews, you grant us:

  • Non-exclusive license to use your review

  • Indefinite term (terminable with 2-year notice)

  • Worldwide usage rights for marketing and promotional purposes

  • Right to sub-license for business purposes

  • Waiver of moral rights for commercial use

§ 14. Intellectual Property

Our Protected Assets:

All Store elements are protected by intellectual property laws, including:

  • POSTPERFECT BODYSKINCARE brand name and logo

  • Website design and user interface

  • Product photography and descriptions

  • Content and copy on all pages

  • Software and source code

  • Database structure and content

  • Marketing materials and campaigns

Protection Laws:

  • Polish Copyright and Related Rights Act

  • Industrial Property Law

  • Unfair Competition Act

  • EU intellectual property directives

  • International copyright treaties

Usage Restrictions:

Prohibited without written permission:

  • Using our brand name or logo

  • Copying website content or design

  • Reproducing product images

  • Reverse engineering our software

  • Creating derivative works

  • Commercial use of our materials

Permitted Uses:

  • Personal browsing and shopping

  • Social media sharing with proper attribution

  • Reviews and testimonials about products

  • Fair use as permitted by copyright law

Infringement Reporting:

Report intellectual property violations to hi@postperfectbody.com with:

  • Description of infringement

  • Location of infringing material

  • Your contact information

  • Statement of good faith belief

§ 15. Personal Data Processing

Complete information about how we process your personal data is available in our Privacy Policy at:

https://www.postperfectbody.com/privacy-policy

Key Points:

  • We process data to fulfill orders and provide services

  • Marketing communications require your consent

  • You have full control over your personal data

  • We comply with GDPR and Polish data protection laws

  • Contact hi@postperfectbody.com for all privacy inquiries

§ 16. Dispute Resolution

This section applies to Consumers only.

Out-of-Court Options:

You can use alternative dispute resolution through:

Consumer Protection Organizations:

  • Local consumer ombudsman offices

  • Consumer protection associations

  • Trade Inspection offices (UOKiK)

Online Dispute Resolution:

  • EU ODR Platform: https://ec.europa.eu/consumers/odr/

  • Accessible 24/7 for EU consumers

  • Free service for online purchase disputes

Contact Information:

  • UOKiK (Consumer Protection Office): https://www.uokik.gov.pl

  • European Consumer Centre Poland: https://konsument.gov.pl

Our Participation:

We voluntarily participate in alternative dispute resolution and are committed to finding fair solutions for customer concerns.

Preferred Resolution:

We encourage contacting hi@postperfectbody.com first, as we resolve most issues quickly and satisfactorily through direct communication.

§ 17. Service Modifications

Account Service Changes:

We may modify our Account Service for:

  • Device compatibility improvements

  • New feature additions or enhancements

  • Legal compliance requirements

  • Security updates and improvements

Change Notifications:

  • Account messages about upcoming changes

  • Email notifications to registered users

  • Website announcements for major updates

  • 7-day advance notice for significant changes

Significant Changes:

For changes substantially affecting your access or experience:

  • 30-day termination right without consequences

  • Clear explanation of changes and impacts

  • Alternative options where available

Change Implementation:

  • No additional costs for service improvements

  • Backward compatibility maintained where possible

  • Support assistance during transition periods

§ 18. Terms Modifications

Modification Reasons:

We may update these Terms for:

  • Business practice changes or new services

  • Legal requirement compliance

  • Regulatory updates (consumer protection, GDPR, etc.)

  • Service improvements and enhancements

  • Technical modifications requiring term updates

Notification Process:

  • Website publication of updated Terms

  • Email notification to Account holders

  • Effective date clearly stated

  • Summary of key changes provided

Your Options:

  • Continue using Store constitutes acceptance

  • Account termination within 7 days if you disagree

  • Order completion under previous Terms for existing orders

  • No penalty for Terms-related account closure

Change Implementation:

  • New orders governed by updated Terms

  • Pending orders completed under original Terms

  • Granular changes with specific effective dates where appropriate

§ 19. Final Provisions

Governing Law:

  • Polish law governs these Terms and all related agreements

  • Consumer protection laws remain applicable regardless of governing law choice

  • EU regulations (GDPR, consumer rights) take precedence where applicable

Severability:

  • Invalid provisions don't affect remaining Terms

  • Replacement provisions closest to original intent where possible

  • Continued enforceability of valid sections

Language Versions:

  • Polish version is authoritative for legal interpretation

  • English version provided for convenience

  • Translation discrepancies resolved in favor of Polish version

Dispute Jurisdiction:

  • Polish courts have jurisdiction over disputes

  • Consumer forum choice preserved as per EU law

  • Arbitration available by mutual agreement

Contact for Legal Matters:

POSTPERFECT BODYSKINCARE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ

  • Legal inquiries: hi@postperfectbody.com

  • Registered address: UL. ZAJĘCZA 15, 00-351 WARSZAWA

  • Court registration: KRS 0001153061

  • Tax ID: NIP 7011244376

Appendices:

Appendix 1: Withdrawal form template (available at https://www.postperfectbody.com/withdrawal-form)

 

 

Effective Date

These Terms and Conditions are effective from August 1st, 2025.

 

 

Thank you for choosing POSTPERFECT BODYSKINCARE for your body care needs. For any questions about these Terms or our products, please contact us at hi@postperfectbody.com.

We're committed to providing you with premium body care cosmetics and excellent customer service while protecting your rights as our valued customer.